System
Monitoring & Management
t: 1300 781 435 (from Australia), 613 9009
3015
(International)
Educad offers 7 days per week System
Monitoring
Educad has developed on offsite monitoring system that does not require routine logging on to client systems. This process is not intrusive and provides assurance to operators, managers, directors and proprietors that the health of their information systems is being monitored on a regular and systematic basis. It can also enable you to cover staff shortages, leave and temporary staffing issues. System Monitoring by Educad can be a major component of both governance and management of Information Technology within your organisation. All monitoring is daily, 7 days per week, 52 weeks per year.
We offer 3 System Monitoring products: Backup Monitoring, Server Monitoring and Infrastructure Monitoring.
Educad System Management
Our management offerings cover the time consuming tasks associated with system management.
Many organisations do not have the time or, perhaps, the expertise to fully manage their IT resources. The first resource to suffer is often the most important resource, the file servers. Increasing pressure from regulators and increasing reliance on this core resource makes efficient management of file servers absolutely critical.
Server Management is both proactive and reactive. The starting point for Server Management is a well set up, secured and documented system.
The proactive portion of Server Management is a carefully designed set of periodic activities designed to keep your server functioning at its peak.
A core component of Server Management is Server Monitoring. This provides the input for reactive activities. When Server Management is active reported errors and warnings are acted upon as appropriate and, unless major, simply reported to you each week. Trends in resource usage are analysed and, if action needs to be recommended, a Change Request is generated for your consideration.
One of the most tedious tasks is user management. To ensure the success of this task we work with you to develop new user, user change and user termination policies that can be acted on quickly and effectively. We will execute these policies as part of our server management process. This user management is included in the server management charge.
The program is based on the ITIL set of management guidelines. In order for Server Management to be successful we need to work with clients to put in place both Incident Management and Change Management. We also require an agreed security strategy, storage map and backup process. We also work through with you a set of risk analyses for backup and an agreed action plan for incidents. This action plan forms the basis of a complete disaster recovery plan.
We regard your control of your systems as essential and will guide you through the necessary processes so that you are able to exercise effective governance of your ICT resources.
You own your system.
Email or ring us to learn more about System Monitoring and Management.
Educad has developed on offsite monitoring system that does not require routine logging on to client systems. This process is not intrusive and provides assurance to operators, managers, directors and proprietors that the health of their information systems is being monitored on a regular and systematic basis. It can also enable you to cover staff shortages, leave and temporary staffing issues. System Monitoring by Educad can be a major component of both governance and management of Information Technology within your organisation. All monitoring is daily, 7 days per week, 52 weeks per year.
We offer 3 System Monitoring products: Backup Monitoring, Server Monitoring and Infrastructure Monitoring.
Educad System Management
Our management offerings cover the time consuming tasks associated with system management.
Many organisations do not have the time or, perhaps, the expertise to fully manage their IT resources. The first resource to suffer is often the most important resource, the file servers. Increasing pressure from regulators and increasing reliance on this core resource makes efficient management of file servers absolutely critical.
Server Management is both proactive and reactive. The starting point for Server Management is a well set up, secured and documented system.
The proactive portion of Server Management is a carefully designed set of periodic activities designed to keep your server functioning at its peak.
A core component of Server Management is Server Monitoring. This provides the input for reactive activities. When Server Management is active reported errors and warnings are acted upon as appropriate and, unless major, simply reported to you each week. Trends in resource usage are analysed and, if action needs to be recommended, a Change Request is generated for your consideration.
One of the most tedious tasks is user management. To ensure the success of this task we work with you to develop new user, user change and user termination policies that can be acted on quickly and effectively. We will execute these policies as part of our server management process. This user management is included in the server management charge.
The program is based on the ITIL set of management guidelines. In order for Server Management to be successful we need to work with clients to put in place both Incident Management and Change Management. We also require an agreed security strategy, storage map and backup process. We also work through with you a set of risk analyses for backup and an agreed action plan for incidents. This action plan forms the basis of a complete disaster recovery plan.
We regard your control of your systems as essential and will guide you through the necessary processes so that you are able to exercise effective governance of your ICT resources.
You own your system.
Email or ring us to learn more about System Monitoring and Management.